Frequently Asked Questions.
Vehicle Inclusions
Our campervans and motorhomes include modern facilities designed for comfortable UK road trips, including cooking equipment, seating areas, sleeping spaces, storage, heating and electrical hook-up connections depending on the vehicle selected.
Do I need Campervan Experience?
No, many of our customers are first-time campervan travellers. We offer friendly guidance and vehicle handovers to help you feel confident before setting off on your journey.
Booking Deposit
To secure your campervan or motorhome booking, we require a deposit of 30% of the total hire cost or £250, whichever is greater.
Payment Timing
The remaining balance is due four weeks before departure.
Booking within four weeks of travel.
If your campervan hire is booked within four weeks of departure, full payment is required at the time of booking.
Security Deposit
Motorhome security deposit is £1500*. Campervan security deposit is £500*, or £750 for drivers aged 23-24. Security deposits are fully refundable subject to the vehicle being returned in accordance with the hire agreement.
*This can be reduced to £200 when CDW insurance is purchased.
Extras Available
Optional extras are available to help make your campervan adventure even more comfortable, including bedding packs, picnic tables and benches, pet-friendly options, additional drivers, Starlink WiFi for selected vehicles, European travel packs and Collision Damage Waiver upgrades.
European Travel
Yes — European travel is available on selected bookings with our optional European Travel Pack. Please contact us before travelling abroad so we can arrange the required documentation and insurance cover.
campervan hire in melton mowbray
FAQ
Planning a campervan adventure can come with lots of questions, especially for first-time travellers. Our frequently asked questions cover everything from campervan hire in Melton Mowbray and driver requirements to insurance, deposits, European travel and what’s included in your vehicle hire.
Can I take pets?
Pets may be allowed in selected campervans by prior agreement. Please contact us before booking to discuss pet-friendly hire options, as additional cleaning terms or charges may apply depending on the vehicle.
Can I leave my car?
Yes, parking is available at our site.
Are festivals allowed?
Some festival bookings may be accepted depending on the event location, duration and insurance requirements. Please contact us before booking festival travel so we can confirm availability and any additional terms that may apply.
What documents do I need?
Drivers will need a full valid driving licence along with proof of address and additional identification documents where required for insurance purposes. Full hire requirements will be confirmed before collection.
Is insurance included?
Insurance is included for approved drivers, subject to licence checks, age restrictions and our hire agreement terms. Insurance excess and security deposit conditions will also apply.
Are mileage limits included?
Mileage allowances may vary depending on the vehicle and hire duration. Please contact us for details about mileage limits and any additional mileage charges that may apply to your booking.
Can I travel anywhere in the UK?
Yes, our campervan hire vehicles from Melton Mowbray are perfect for exploring destinations across the UK, from countryside escapes and coastal road trips to national parks and family holidays.
How far in advance should I book?
We recommend booking your campervan hire as early as possible, especially during school holidays, summer months and popular travel periods, as availability can become limited.
What happens if i need to cancel my booking?
Cancellation terms may vary depending on how close to the travel date the booking is cancelled. Please refer to our booking terms and conditions or contact us directly for further information.
Can multiple drivers use the vehicle?
Additional drivers may be added to your booking subject to licence checks and insurance approval. Charges may apply for additional drivers depending on the vehicle and hire agreement.
Can I add Extras after booking?
Yes, just get in touch and we can arrange this.
Can I pick up the vehicle later than advertised?
This all depends on our availability - Get in touch to discuss further.
Do your campervans include heating?
Yes, our campervans and motorhomes are designed for comfortable travel throughout the year and include heating systems where specified on the individual vehicle listing.
Are kitchen facilities included?
Yes, our campervans and motorhomes are designed for comfortable travel throughout the year and include heating systems where specified on the individual vehicle listing.
Are your campervans suitable for first-time travellers?
Absolutely. Many customers hiring a campervan from Melton Camper and Commercial Hire Ltd are first-time travellers, and we provide friendly vehicle handovers and guidance before you begin your UK road trip.
Do you offer campervan hire for couples and families?
Yes, we offer a range of premium campervans and motorhomes suitable for couples, families and flexible UK road trips, with modern layouts designed for comfortable travel and memorable adventures.
What driving licence do I need?
To drive Betty you would need a C1 on your licence. All other vehicles require B.
